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Susan Clark Randaccio

M.B.A., M.A., Certified Professional Coach, Certified FourSight Facilitator

 Transform your thinking… transform your results

I work with clients in a collaborative partnership to maximize professional and personal potential. The agenda is yours.  The goals are yours. The success is yours.

I am a facilitator of productive thinking. I help individuals and teams develop the mindset they need to recognize opportunities, generate possibilities, develop solutions, and implement them. Creative thinking is what drives innovative approaches, and innovative approaches create value.

Coaching is a highly personalized process that supports and advances the individual or team’s capacity to achieve short and long-term goals. It is guided by mutual trust and respect. It is driven by the coach’s ability to create a process and an environment where clients can and will examine issues more deeply, think differently, and then define their own solutions to complicated challenges. I am a certified professional coach and facilitator with training in Creative Problem Solving. I help people to cultivate skills in creative thinking, problem solving techniques, and innovative leadership practices. I also work with teams to develop creative thinking and problem solving skills to maximize their effectiveness and sustain innovation.

Education

  • M.B.A., Cornell University, Johnson Graduate School of Management

  • M.A., from SUNY, College at Buffalo

  • B.A. Brown University, Middle East Studies and Development Economics (double major)

Professional Coaching certifications:

  • I am a Certified Professional Coach with the Coach Training Alliance and a member of the International Coaching Federation (ICF)

  • I am certified in the The FourSight Creative Thinking Model, trained to cultivate skills in creative thinking, innovative leadership practices, and problem solving techniques.  The FourSight Thinking Profile is a leading assessment tool, designed to boost critical and creative problem solving skills in individuals and groups. This pioneering research in creativity and the FourSight thinking Model Toolset was developed  at The International Center for Studies in Creativity (ICSC) at SUNY College at Buffalo.

Career Experience

I have had careers in management in a fortune 50 company and in higher education. In addition to coaching, I currently lecture at SUNY Buffalo State, teaching classes in Writing and Research Methodology, Middle East History, U.S. Foreign Policy, and Western and Global Civilizations.   

I began my career in New York City in the Executive Leadership Development program at AT&T.  I held several positions focused on improving profitability through strategic account planning, marketing, design, and implementation of advanced telecommunications solutions for AT&T’s largest corporate clients. I have corporate experience in account managment, sales, delivering complex services to clients, stakeholder and relationship management, and metrics development.

I have experience in coaching communications, drawing on my business experience-- in client communications, marketing, and RFP /proposal writing, as well as on my academic expertise -- in teaching the writing process, targeted research skills, and effective oral and written communications.